Help that respects your time

Get answers for planning, accessibility, and request details.

Common questions

Contact support

Prefer to talk through details first? Send a note and we’ll point you to the right next step.

Fastest path: use the request form on the home page and include “support” in your message.

Planning

Timing, locations, accessibility routing

Session details

What’s included, what to bring, delivery timing
Go to inquiry form

We typically respond with clarifying questions to ensure everything fits your needs.

What to bring

Simple items that help you feel comfortable.

Comfort first

Smart attire is recommended, plus shoes that you can move in comfortably.

Weather flexibility

Bring a light layer or umbrella if your date is seasonal or unpredictable.

Special touches

If you want additional items (like flowers), mention it early so it can be discussed.